The statutes of Kontakta

The purpose and mission of Kontakta

Kontakta Sverige is an industry association representing companies and organizations working directly or indirectly with customer communication at a distance, for example, customer service, call center, support and telemarketing. Membership in Kontakta means to follow our statutes and terms, which is a mark of quality on the Swedish market.


Our statutes (in Swedish) can be found here